Online Returns Center

If an item is damaged or missing from your order, please email TheCraft customer service within 48 hours of receipt at

TheCraft is committed to your satisfaction with your purchase. If for some reason, you are not satisfied, you may return your merchandise provided that it is eligible to be returned. Please read our full return policy at To initiate a return, please fill in all of the information requested on this form. After you submit this form you will be contacted within approximately two business days with details regarding next steps. If a Return Authorization is to be issued it will be included in the return email.

PLEASE NOTE: We do not accept returns on products that were not purchased via this website.